Frequently asked Questions

• Netherlands : Monday to Friday ordered before 16:00 is delivered the next day. (unless stated otherwise on the product page)
• Belgium : 1-3 working days
• Italy : 2-5 working days
• France : 2-5 working days
• Germany : 2-5 working days

An account is automatically created after an order. Have you not placed an order yet? Then you can manually create an account by clicking here.

To change your shipping address of an order that has already been sent, it is important that you contact our customer service as soon as possible . This is possible via live chat, a phone call or email. The fastest way to reach us is via the following telephone number: (085) 060 52 25

You can change your already incorrectly entered address in “my account ” under the heading “address”. Here it is possible to change both your billing and shipping address for the next order(s).

Please note: to change the addresses on your orders that have already been carried out, you must contact customer service!

All our available products are shipped with a Track and Trace number. You can track your new purchase from order to delivery.

• iDEAL
• Ban contact
• Credit card
• Bank transfer
• Klarna
• Apple Pay
• PayPal
• Giropay

All products are shown including VAT. Would you like to place a business order? Please contact customer service and mention that you would like to place a business order. In this case we will take into account the VAT percentage.

We ship to the following countries:

• The Netherlands
• Belgium
• Luxembourg
• Germany
• Austria
• Switzerland
• Italy
• France
• Spain
• United Kingdom (UK)
• Slovenia
• Croatia

Is your country not listed? Feel free to contact our customer service to discuss the possibilities, we will not rest until the problem is solved!

Watersports4fun.com has several department stores. If you buy more products, it is possible that the products are sent from different department stores. Don't worry, you will be neatly provided with a Track and Trace number.

in 95% of cases your order will be delivered in one package.

Prefer to pick up the product? This is possible by appointment.

You can contact the telephone number below for an appointment at a time that suits you best. We are looking forward to your visit!

• Telephone : (085) 060 52 25
• Email : info@watersports4fun.com
• live chat
• Address : Industrieweg 156B, Best, 5683 CG, The Netherlands

Our return period is set at 14 days. You therefore have 14 days to change your mind.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Additional non-returnable items:

1. Downloadable Software Products
2. Some health and personal care items
3. To complete your return, we require a receipt or proof of purchase.
4. Do not return your purchase to the manufacturer.
5. There are certain situations where only partial refunds will be issued (if applicable)
6. Book with clear signs of use
7. CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
8. Any item not in its original condition is damaged or missing parts for reasons not due to our fault
9. Any item returned more than 30 days after delivery

Exceptions

• products manufactured according to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;
• products that spoil quickly or have a limited shelf life;
• products that are not suitable to be returned for reasons of health protection or hygiene and of which the seal has been broken after delivery;
• products which, due to their nature, are irrevocably mixed with other items after delivery;
• alcoholic beverages the price of which was agreed upon at the time of purchase, but the delivery of which can only take place after 30 days, and the actual value of which depends on fluctuations in the market over which you have no influence;
• audio and video recordings and computer software of which the seal has been broken after delivery;
• newspapers, periodicals or magazines, with the exception of an agreement for the regular delivery of such publications (a subscription);
• Business purchases

• Received one or more products incorrectly? First of all, our apologies. Please contact us on the following telephone number: (085) 060 52 25

Did your order arrive with damage? We regret this and would first like to apologize.

We would like to ask you to send an email to the following email address: info@watersports4fun.com with a photo of the damage found. This is also possible via live chat. We will look into this shortly and will get back to you with an appropriate solution.

You can send your return package to the following address:

• Address : Industrieweg 156B, Best, 5683 CG, The Netherlands

Take advantage of Watersports4fun's unparalleled customer service in multiple ways:

• Call (fastest response)
• Email (usually response within 24 hours)
• Live chat (usually response within 5 minutes)

To change your shipping address of an order that has already been sent, it is important that you contact our customer service as soon as possible . This is possible via live chat, a phone call or email. The fastest way to reach us is via the following telephone number: (085) 060 52 25

You can change your already incorrectly entered address in “ my account ” under the heading “address”. Here it is possible to change both your billing and shipping address for the next order(s).

Please note: to change the addresses on your orders that have already been carried out, you must contact customer service!

You always have 14 days to change your mind on all products from our range. If you want to add additional products to an order that has already been carried out, this is possible by contacting customer service.

The team will make every effort to implement the change(s). In some cases this is no longer possible because the package has already been sent.

Do you come across a product that is sold out? Don't worry, you will see an email field on the page of this product.

1. Enter your email for a notification
2. You will receive an email confirmation for the notification (you don't have to do anything else)
3. You will receive a notification by email when the product is back in stock